I received an email/phone call from D’Ambra Computers – Who are they?
That’s us! Computers and Hobbies is an online storefront of D’Ambra Computers that we created to keep our hobby interests separate from our computer repair business.
For the time being, we do not have separate email address for Computers and Hobbies, so if you receive a call from D’Ambra Computers, don’t fret, it’s just us 🙂
And while you’re reading this, do you need a computer built or having computer problems? We can help! Contact us or visit our website: www.dambracomputers.com.au
Can you ship my order?
Yes! Please make sure your account contains your address. Shipping costs start at $11 and are double if your order is large or heavy. The cart will automatically calculate this for you, but if we see an error with the order, we will contact you.
Please note that we are unable to ship spray paints for the time being.
My account still hasn’t been verified!
We’re sorry if this happens. Please contact us and we’ll manually verify your account. Please allow up to 10 minutes for it to take effect.
The product I want has been out of stock for some time
Sometimes certain products are not part of our restock list. However, If there are any products you would like, please contact us and we can order it in for you. You will still benefit from the 20% off*
The product I want is not listed on your website
If there are any products you would like, please contact us and we can order it in for you. You will still benefit from the 20% off*
I want to pre-order a product
We’re currently not taking pre-orders through the website however, you can still place your pre-orders through us via email, phone or Facebook Messenger and still benefit from the 20% off* offer
Where do I collect my order from?
Computers and Hobbies is an online store front of D’Ambra Computers, located in Elizabeth East. This will be the collect location for your order.
Do you do special sales?
Yes! Keep an eye on our website or our Facebook page for our Black Friday and Cyber Monday sales where we offer 50% off on ALL Warhammer and Hobby products, that includes paints!
Sale terms and conditions: We do not offer sale discounts for items which are pre-orders or orders placed during special times such as Black Friday and Cyber Monday.
I put through an order, and you didn’t have the product?
We are very sorry that this may happen – especially during sale times. Although this is rare, if this does happen, we will do everything we can to help you. Please contact us immediately so we can resolve it.
I bought a product, but it was damaged, or some components were missing
We are very sorry that this may happen, however it is extremely rare. If this does happen, please contact us immediately so we can resolve it for you. If you bought the product interstate, please contact us with images via email. Please also keep in mind our refund/return policy.
*Products labeled ‘online only’ from the Warhammer website will not benefit from this discount, but we can still order the product in for you.