D’AMBRA COMPUTERS CONTACTED ME – WHO ARE THEY?
Computers and Hobbies is an online storefront of D’Ambra Computers that we created to keep our hobby interests separate from our computer business.
Do you need a computer built or having computer problems? Contact us or visit our website: www.dambracomputers.com.au
CAN YOU SHIP MY ORDER?
Yes! Please note that we are unable to ship spray paints.
If your order is heavy or if Aus Post considers you to live in a rural area, the shipping price may be more. Heavy products will automatically calculate this for you.
If we find that we have incorrectly charged your shipping, we will contact you to offer a partial refund.
I CAN’T ORDER BECAUSE MY ACCOUNT HASN’T BEEN ACTIVATED!
We’re sorry if this happens. On some rare occasions the website server is unable to reach your email address.
Please contact us and we’ll manually verify your account. Please allow up to 10 minutes for it to take effect so that you can put your order in straight away!
THE PRODUCT I WANT IS OUT OF STOCK
We’re sorry, if there are any products you would like, please contact us and we can try to order it for you.
YOU DON’T HAVE THE PRODUCT I WANT ON YOUR WEBSITE
If there are any products you would like, please contact us and we can try to order it for you.
I WANT TO PRE-ORDER A PRODUCT
The website hasn’t been designed to take pre-orders at this stage, however, you can still place your pre-orders through us. Just contact us and you will still benefit from the 20% off*
WHERE DO I COLLECT MY ORDER WITH ‘CLICK AND COLLECT’?
Computers and Hobbies is an online store front of D’Ambra Computers, located in Elizabeth East. This will be the collect location for your order.
DO YOU DO BLACK FRIDAY OR CYBER MONDAY SALES?
Yes! Keep an eye on our website and Facebook page for when our sales take place. We offer 50% off on ALL Warhammer and Hobby products, that includes paints!
Sale T&C’s: Pre-orders or orders made on sale days do not benefit from the 50% off. The sales discount only applies to RRP NOT on top of our usual 20% off.
I ORDERED A PRODUCT, BUT YOU DIDN’T HAVE IT IN STOCK
We are very sorry that this may happen. Although this is rare, if this does happen, we will do everything we can to help you. We will contact you immediately so we can resolve it.
I BOUGHT A PRODUCT WHICH WAS DAMAGED OR SOME COMPONENTS WERE MISSING
We are very sorry if this happens, although it is rare, if this does happen, please contact us immediately so we can resolve it for you. If you bought the product interstate, please contact us with images via email. Please also keep in mind our refund/return policy.
*Products labeled ‘online only’ from the Warhammer website will not benefit from this discount, but we can still order the product in for you.
